LEADERSHIP DEVELOPMENT
Design and Implementation of development and training programmes
CORPORATE LEVEL
- Leadership Culture
- Leadership Performance
- Performance Management
- Talent Management
- National and global rollouts of leadership programs
TEAM/PERSONAL LEVEL
- The first 100 days in the new leadership role
- Leadership role, responsibilities and tools
- Leading myself,
my team,
my stakeholders - The manager as coach
- Situational Leadership
- Whole Brain Leadership
- Managing Diversity and Cross Cultural Teams
- Women's Leadership
- The Agile and Future Leader
- Virtual and Lateral Leadership
- Leading High Performing Teams
- Team Building
CORPORATE LEVEL
- Sales performance growth
- Service excellence
- Key Account Management
- Securing and developing market share
- National and global rollouts of sales and service programmes
TEAM/PERSONAL LEVEL
SALES
- Gaining new customers
- Consultative Selling
- Added value and solution selling
- Developing customer potential
- Negotiating and persuading
- Relationship and account management
- Whole Brain Selling
- Call centre and tele-training
- Living the brand
RETAIL
- Stop the traffic
- Customer approach
- Multiple and simultaneous service
- Needs assessment
- Consultation
- Successful product presentation
- Higher priced selling
- Cross-selling and up-selling
- Complaint handling
SALES DEVELOPMENT
Design and implementation of development and training programmes
CHANGE MANAGEMENT
Design and implementation of change processes
STARTING POSITION
- Mergers & Acquisitions
- Adjustments to strategies and company structure
- Changes in roles and responsibilities
- Adjustments to business models
- Product introduction or brand relaunch
TRAINING AND COACHING FOCUS AREAS
- Success factors of change processes
- Managing yourself through change
- Communicating change successfully
- Managing and coaching teams through change successfully
- Dealing with emotions, resistance and conflict
- Facilitating change workshops successfully
- Creativity and innovation
- Coping with changes in time requirement
I’M INTERESTED IN A NON-BINDING CONVERSATION
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